HR & Coaching Services | Ireland
My Background
​​​Firstly, welcome to my page. I am Orla O'Rourke, owner of OOR HR & Coaching. I am an experienced HR Practitioner and also a Professional Coach.
After participating in coaching myself, I have personally witnessed the really positive impact coaching can have. I get great fulfilment in coaching clients to support them reach their goals, overcome obstacles and better understand themselves and what might be getting in their way.
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​I have worked in Human Resources for 20+ years. I was fortunate to get the opportunity to work across a diverse range of industries comprising of multinational's and SME's across Professional and Financial Services, Pharmaceutical, BPO's, Agriculture and more recently Education in the public sector. For me, HR, Training and Coaching is all about supporting people to set them up for success and enable a positive working culture and environment.
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In addition to supporting businesses I am really passionate about providing customised interview preparation and interview skills training to individuals who require that one to one support to help them successfully prepare for interview. I genuinely love to see an individual's confidence flourish.
​​​​​​Qualifications
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Level 1 Coaching, ICF accredited programme - Aspire Coach Training
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MSc in Human Resource Strategies (First Class Honours) - DCU
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BA in Business Studies (Honours) - DBS
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Certificate in Employee Relations & Employment Law - NCI
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Certificate in Training & Development (Distinction) - TU Dublin​
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Certificate in Personnel Practice (Distinction) - NCI​
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I am also a member of the Chartered Institute of Personnel and Development.​
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How can OOR HR & Coaching help?
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Personal Development Coaching and /or Executive Coaching to support clients to gain clarity, overcome obstacles and introduce positive changes and growth personally and /or professionally.
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Provide SME's (start up / established) and larger organisations with customised HR & Training support.
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Assist HR functions with additional expert HR guidance and knowledge.
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HR Advisory services and case management.
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Train your Managers and Employees on all HR related matters.
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Set your employees up for success with a comprehensive onboarding programme.
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Partner with your existing HR team to manage HR projects end to end.
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Support individuals with interview preparation and interview skills training to successfully prepare for interview.
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COACHING SERVICES
My Coaching Philosophy ​​​
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To offer a supportive, calm and safe space to all clients where they will be really heard.
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To help clients focus and gain clarity on what might be stopping them from reaching their goals.
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To enable clients explore and develop a deeper understanding of themselves.
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To help clients identify the answers within to overcome obstacles and introduce positive changes and growth personally and/or professionally.
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To partner with clients as they identify strategies to replace procrastination with impactful changes.​​​​​​​
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My Values
Authenticity & Integrity
Professionalism & Respect
Partnership & Support
Curiosity & Non - judgemental
Continuous Growth and Learning​​
COACHING SERVICES
How does Coaching Work?​​​
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The coaching journey can vary for individuals but as a guide 6-8 hours coaching is normally required. *This can be reduced / increased depending on where the client is at during the coaching process.​
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Each session will last approximately 60 minutes.​
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Sessions will typically be held online.
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The Client leads the agenda in terms of their desired outcome.
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To enable true success, clients should be open and committed to participating in the coaching process and journey.
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I will work in partnership with the Client to help them reach their end destination.
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Where do I begin?​​​
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Schedule a complimentary 30 minute discovery video call with me to better understand how coaching works and how it might support you.
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There will be no pressure put on any prospective clients.
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Essentially, this is a chemistry call to better understand your coaching goals and how we might work together.
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Confidentiality and integrity will be upheld at all times.
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Client Testimonials - Coaching
“I’m really grateful to Orla for our sessions. I’d never had coaching before, but I’m really glad I engaged with her. She helped me talk through some big changes that were happening in my life, creating a safe space which let me come to my own conclusions. It was good to be able to take the time to think about where I was and where I was going, in a way I never had before, with Orla providing structure and guidance through our conversation. I’d definitely recommend her as a coach.”
David France
Parliamentary Caseworker, Wales
“I highly recommend Orla as a coach. Working with Orla through collaboration sessions I was transformed with the number of light bulb moments that has changed my perspective entirely by identifying the root causes of the key challenges that I was struggling with previously.”
Nigel Brownrigg
“Working with Orla as my coach was a truly empowering experience. From our very first session, Orla created a safe and supportive space where I could explore my goals and challenges with clarity. Her thoughtful questions and calm presence helped me uncover new perspectives and take meaningful steps forward. I especially appreciated how she guided me to connect with my values and build confidence in my decisions. Our coaching sessions were not only insightful but also energising, and I’m grateful for the growth I experienced through our work together." Alanna McSweeney - Software Engineer Intern​
HR Consultancy Services
I provide expert HR consultancy services to meet the specific needs of your business. My approach is to partner with you to provide practical solutions which align with employment legislation and HR best practice. Key services include:
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HR Audit & Process Improvement (review of current policies, procedures and processes) to identify potential gaps and recommend fit for purpose solutions.​
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HR Policy Design - drafting of new HR Policies / policy revisions in line with changing employment legislation and the overall wellbeing landscape.
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Employee Engagement Strategy - guidance on how to measure employee engagement in your organisation and practical solutions to address target areas.
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HR Advisory Services and Case Management (Workplace Investigations to investigate formal grievances and/or complaints brought under dignity at work).
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Restructuring (managing redundancies) and acting as a co-partner in facilitating consultation meetings with your employees.
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In circumstances where an investigation has already taken place I can act as an nominated external body to decide on a Disciplinary Hearing case.
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Recruitment Support.​​
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Participate in interview boards as an external Interview Board Member in the public and private sector.​
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Project Management - I can partner with your business and /or the internal HR team to manage projects end to end.
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HR Advisory & Case Management Services
In the event an organisation receives a formal workplace complaint ​OOR HR & Coaching can assist with conducting an independent investigation in to the matter.
​Investigations may relate to a formal grievance / formal complaint brought under dignity at work, for example bullying.​
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​WHAT ARE THE KEY BENEFITS OF OUTSOURCING AN INVESTIGATION TO AN EXTERNAL HR CONSULTANT?​
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I am trained to conduct investigations.
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Confidentially.
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Unbiased and impartial review of the evidence presented.
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Fair process.
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Trust in the process from the parties involved as the external consultant has no previous history of the case and/or knowledge of the parties involved.
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Time saving - by their nature investigations can be time consuming for organisations.
In circumstances where an investigation has already been conducted by another party, I can act as the nominated external body to hear a Disciplinary case.
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HR TRAINING
If you would like to enhance the skills and knowledge of your Managers and employees I can provide training to support your people. A diverse range of HR related topics can be delivered in-house or online. Examples include:
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Absence Management for Managers.
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CV preparation and interview skills training following internal restructuring.
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Development of an Onboarding Programme to support New Hires.​​
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Dignity at Work Programmes.
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Facilitation of workshops (e.g. employee engagement survey results, change management, focus groups).​​​​​​​
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Hybrid Working.
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Interview Skills Training to Managers & internal Employees.​​
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Mentoring Managers on people related matters.​​​​
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Performance Management.​​​​
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Redundancy Management.
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INTERVIEW PREPARATION
& INTERVIEW SKILLS TRAINING
Throughout my career, I have participated in numerous interview boards across a diverse range of industries and job level (junior to senior) in both the public and private sector. As a result, I can offer valuable guidance, training and practical tips to support individuals' as they prepare for interview. ​ Training can be tailored to different stages of an individual's career and can incorporate some of the following scenarios:​
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Upcoming internal promotion.
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Temporary to permanent job opportunity.
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New career opportunity outside of your current organisation.
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Individuals returning to the workplace after a period of time away from work.
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Individuals who have been affected by redundancy.
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Individuals with limited or no experience of attending interviews.
WHAT WILL THE INTERVIEW PREPARATION INVOLVE​?​
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One to One Personalised Support.
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Review of your CV & Application.
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Guidance in relation to designing your presentation.
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How to summarise your experience at the start of an interview.
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How to frame your interview responses.
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Suggested questions to ask at the end of the interview.
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How to close the interview.​
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​​​​​My ethos is that I aim to deliver individual interview preparation and training in a supportive and approachable way to enable the candidate to put their best foot forward when they present for interview.
Client Testimonials - HR
"Orla has been a trusted partner to DCU and her delivery and credibility is of the highest standard. We have engaged Orla's services as a Senior HR professional for numerous assignments including: Team Management, HR Business Partnering, Talent Acquisition and Learning & Organisational development projects.
In every assignment undertaken Orla has delivered to an extremely high level and given her extensive HR experience, I would have no doubt that I could ask Orla to undertake an activity in any area within HR. She understands the needs of her clients and delivers beyond expectations while being clear, focused and engaged. Of particular note is Orla's high level of integrity in all that she does"
​Gareth Yore
Vice President for People, Equality, Diversity & Inclusion - Dublin City University.
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“Orla has participated on a number of interview boards for Teagasc. Orla is very experienced in competency based interviewing and always brings a high level of professionalism and HR expertise at every hiring process.
Orla develops a good understanding of every role and its requirements prior to sitting on a panel and her approach on interview boards is very thorough and balanced. We would highly recommend Orla as a HR representative for any interview panel."
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Caroline Maher
Human Resources - Teagasc
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“Orla’s wealth of expertise in HR means that she can make what can be a daunting landscape readily accessible. From interview skills through to contract and workplace negotiations, she is a valuable and empathetic support to employees and employers alike. I have used her services multiple times throughout my career".
​Alison Ní Mháirtín
Contact
If you would like to discuss any of the services in more detail please get in touch for a confidential discussion.
Malahide
Co. Dublin, Ireland
